Privacy & Security

Supabaji's Privacy Policy

Find out how seriously we take your personal data. Supabaji follows strict security measures to protect your privacy — your information is fully secure at every step.

Last updated: January 2026

Your trust is our greatest asset. Please read this privacy policy before creating an account on Supabaji. By using the platform, you are considered to have agreed to this policy.

01 What Data We Collect

Various types of data are collected when you register and use Supabaji. This information is used solely to provide you with the best possible service and to keep your account secure.

Data Type Details Mandatory
Identity Name, date of birth, national ID number Yes
Contact information Email address, mobile number Yes
Payment Information Mobile Pay/Nagad number, bank account details Yes
KYC Documents Copy of national ID, passport, or driving license If needed
Device information IP address, browser type, device model Automatic
Usage history Betting history, login times, page visits Automatic

02 How We Collect Your Data

Supabaji collects information through various methods. Each approach is fully transparent and based on your consent.

  • Direct Collection: Information you provide directly through registration forms, KYC uploads, and when contacting us.
  • Automatically collected: Data collected automatically while browsing the site via cookies, log files, and analytics tools.
  • From third parties: Information received through payment processors or identity verification services — only where necessary.
  • Support chat: Information shared during live chat or email support may be recorded.

We will never ask for your password or full payment details over a phone call or informal message. If you receive any such request, please report it to our support team immediately.

03 Purpose of data use

Supabaji uses your data only for specific, lawful purposes, as detailed below —

  • Account Management: Account registration, login verification, and account security.
  • Payment Processing: Processing and recording deposit and withdrawal transactions.
  • KYC Verification: To verify age and identity, and to prevent money laundering.
  • Customer Support: To respond to complaints, queries, and support requests.
  • Promotional Communications: To keep you informed about bonuses, offers, and updates — only with your consent.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Obligation: To comply with applicable laws and regulatory requirements.
  • Service Improvement: To analyse user experience and make the platform better.

We never share your data with third parties for advertising or marketing purposes.

04 Data Sharing Policy

Supabaji follows a strict policy on sharing your personal data with third parties. Your information is never shared except in the limited circumstances listed below.

  • Payment partners: With Mobile Pay, Nagad, Rocket, and banks — solely for transaction processing.
  • Identity Verification Services: KYC verification completed with a trusted verification partner.
  • Law enforcement agencies: When required to comply with a court order or government directive.
  • Technology partners: Server and cloud providers that help run the site — all bound by strict confidentiality agreements.

If anyone outside the above claims to be an authorised Supabaji partner and asks for your information, it is a scam. Please contact us directly.

05 Cookies & Tracking Technologies

The Supabaji website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for login sessions and site security — disabling these will prevent the site from functioning properly.
  • Performance Cookies: We analyse which parts of the site are used most to drive improvements.
  • Functionality cookies: To remember your language preferences and login details.
  • Session Cookies: Automatically cleared when the browser is closed.

You can disable cookies at any time through your browser settings, though this may limit certain features of the site.

06 Data Protection Measures

Supabaji uses industry-leading security technologies to protect your data. Our security layers are described below.

  • SSL/TLS Encryption: Every connection on the site is protected with 256-bit encryption.
  • Two-factor authentication (2FA): Add an extra layer of security to your account.
  • Firewall Protection: Advanced firewall and intrusion detection systems are active.
  • Encrypted storage: Stored data is kept in encrypted form — passwords are hashed.
  • Regular Audits: Third-party security experts conduct regular system audits.
  • Data Minimization: Only the data that is strictly necessary is collected — nothing more.

That said, no system is 100% secure. Use a strong password to protect your account and never share it with anyone.

07 Data Retention Period

Supabaji does not retain your data longer than necessary. Retention periods for each data type are outlined below.

  • Account Details: For the duration your account is active, and up to 5 years after closure.
  • Transaction Records: Up to 7 years where required by law.
  • KYC Documents: 5 years after account closure.
  • Support contact: Up to 2 years after an issue is resolved.
  • Log Files: Up to 1 year.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

08 Your Rights

You have full control over your personal data. Supabaji respects and upholds these rights.

  • Right to Know: You can find out what information we hold about you.
  • Right to Rectification: You can request that any inaccurate information be corrected.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to restrict processing: You can request that we limit how your data is used.
  • Right to portability: You can request a copy of your personal data.
  • Right to Object: You can opt out of marketing communications at any time.

To exercise these rights support@supabaji.net-. We will respond within 30 days.

09 Children's privacy

Supabaji is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

  • Age verification is carried out at the point of registration.
  • Any data found to belong to a minor will be deleted immediately.
  • Additional age verification documents may be requested if there is any doubt.
  • If a parent identifies an account registered under their child's name support@supabaji.netto let us know.

10 Privacy Policy Changes

Supabaji may update this Privacy Policy when necessary. For significant changes, you will be notified by email or via an on-site notification.

  • The date of any changes will be shown under the "Last Updated" section at the top of the page.
  • Continued use of the site after any changes will be considered acceptance of the updated policy.
  • If you disagree, you may request to close your account.

11 Contact Us

For any privacy-related questions, complaints, or data requests, please contact us through any of the following channels.

  • Email: support@supabaji.net
  • Live Chat: Click the chat button on any page of the site.
  • Response Time: 48 hours by email, 5 minutes via live chat.

We aim to resolve all privacy-related complaints within 15 business days of submission.

Your rights over your data

At Supabaji, you are always in control of your own data.

Right to Access

View all your data

Right to Rectification

Correct inaccurate information

Right to Erasure

Delete Data

Portability

Download My Data

Right to Object

Opt Out of Marketing

Right to restrict

Stop processing

Our Commitment to Protecting Your Data

We are committed to protecting your privacy at every level.

256-bit SSL encryption

Every connection you make is secured with bank-grade encryption. No one can intercept your data in transit.

Data is never sold

Supabaji never sells your information to advertisers or third parties — that's our commitment.

Two-Factor Authentication

With 2FA enabled, your account stays protected even if your password is compromised.

Encrypted Database

All stored data is encrypted. Passwords are hashed and cannot be read by anyone.

Regular Security Audits

Independent security experts regularly audit our systems and identify any vulnerabilities.

Suspicious login alert

You'll receive an instant email or SMS alert whenever a login is detected from a new device or unrecognized location.

🔒

Your Data is Safe — Get Started Now

Your privacy is our top priority at Supabaji. Register with confidence and enjoy betting in a safe, secure environment.

বাংলা